Privacy Policy

1. Introduction

This Privacy Policy describes how KeywordGPT: Create AI Content ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify application. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

2.1 Shopify Store Information

• Store domain and URL
• Store owner contact information
• Store settings and configuration
• Product data (titles, descriptions, tags, images, pricing)

2.2 User Account Information

• Name (first name and last name)
• Email address
• User ID and account permissions
• Account owner status
• Locale and language preferences

2.3 Usage and Analytics Data

• Number of AI content generations
• Number of keyword searches performed
• App usage patterns and frequency
• Feature utilization metrics

2.4 Subscription and Billing Information

• Subscription plan details
• Billing cycle and payment status
• Shopify charge IDs for billing
• Usage limits and quotas

2.5 Technical Information

• Session tokens and authentication data
• API access permissions and scopes
• App installation and configuration data
• Error logs and debugging information

3. How We Use Your Information

3.1 Core App Functionality

• Generate AI-powered product content (titles, descriptions, SEO content)
• Perform keyword research and optimization
• Analyze and improve product listings
• Provide bulk content optimization services

3.2 Account Management

• Authenticate and authorize app access
• Manage user sessions and permissions
• Process subscription plans and billing
• Track usage limits and quotas

3.3 Service Improvement

• Analyze usage patterns to improve features
• Optimize AI content generation algorithms
• Provide customer support and troubleshooting
• Develop new features and capabilities

4. Data Sharing and Disclosure

4.1 Third-Party Services

We may share your data with the following types of third-party services:

• AI Content Providers: To generate product content and perform keyword analysis
• Analytics Services: To understand app usage and improve performance
• Cloud Infrastructure: For secure data storage and processing
• Payment Processors: Through Shopify's billing system for subscription management

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security audits and updates
• Access controls and user permission management
• Secure cloud infrastructure with industry-standard protections

6. Data Retention

• Active Subscriptions: Data is retained while your subscription is active
• App Uninstall: Most data is deleted within 30 days of app uninstallation
• Usage Analytics: Aggregated usage data may be retained for up to 2 years for service improvement
• Legal Requirements: Some data may be retained longer if required by law

7. Your Rights

7.1 Access and Portability

You have the right to access your personal data and request a copy in a portable format.

7.2 Correction and Updates

You can update your information through your Shopify admin panel or by contacting us.

7.3 Deletion

You can request deletion of your data by uninstalling the app or contacting us directly.

7.4 Objection and Restriction

You can object to certain data processing activities or request restriction of processing.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including compliance with GDPR adequacy decisions and standard contractual clauses.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Compliance with Privacy Laws

10.1 GDPR (European Union)

For EU residents, we comply with the General Data Protection Regulation, including:

• Lawful basis for processing (legitimate interest and contract performance)
• Data subject rights (access, rectification, erasure, portability)
• Data protection by design and by default
• Breach notification procedures

10.2 CCPA (California)

For California residents, we comply with the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Non-discrimination for exercising privacy rights

11. Cookies and Tracking

We use session cookies and local storage for authentication and app functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Data Processing Agreement

For Shopify store owners in the EU, we act as a data processor for personal data contained in your store's products and customer information. You remain the data controller responsible for ensuring lawful processing of your customers' data.

15. Shopify-Specific Provisions

As a Shopify app, we comply with Shopify's privacy requirements and Partner Program policies. Our access to your store data is limited to the permissions you grant during app installation.